Did you know that accessible online information and welcoming customer service are the two most important factors for enabling accessibility? By engaging an expert to review the accessibility of your digital platforms you’re taking the first step to ensure that your website or app can be used by everyone.
We partner with Access Advisors, New Zealand’s leading digital accessibility experts, to complete accessibility assessments of digital platforms. Access Advisors share our commitment to best practice accessibility. Their team have both extensive industry and lived experience of access needs.
Access Advisors refer to the Web Content Accessibility Guidelines 2.2 and best practice. They provide bespoke digital assessments, and can work with your design, development, test and product teams to ensure your website, app, software and interfaces are more accessible to everyone.
They will provide a detailed report of accessibility issues, and recommendations for improving the accessibility of your website or app. You will also get an interactive presentation with Access Advisors, where they will demonstrate the issues, and workshop the solutions that work best for your team. You can find out more about them on the Access Advisors website.
"By embracing accessibility, you will make your goods and services available to a new market, expand your customer base and grow your business."
If your website isn’t accessible, the one in four Kiwis with a disability or access need may be unable to use it. That’s 25% of your potential customers who could take their business elsewhere. In fact, research shows that 70% of access customers click away from websites due to inaccessibility.
Creating a positive digital experience for people with access needs and disabilities will set you apart from your competition and generate positive stories to enhance your brand.
If you’re already online, an accessibility review of your website is a great place to start. Access Advisors can assess your website, using best practice guidelines, and provide expert advice to support you to improve usability and functionality.
Or if you’re about to embark on a new website build, they can work closely with you to ensure your website is designed with accessibility from the very beginning.
To find out more about how we can work with you, visit our services page.